The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
FREE standard shipping does not include a tracking number and can take up to 14 business days (weekdays) to reach your destination. If you want faster shipping, choose the TRACKED PACKET option in your shopping cart.
Standard shipping to Canada: 7-15 business days
Tracked Packet to Canada: 2-5 business days
Standard Shipping to the United States: 10-15 business days
Tracked Packet to the United States: 2-5 business days
You're looking for a specific bandana, you have a particular style or color in mind, but can't find what you are looking for? No problem! We gladly accept bandana customization requests. Simply send us a message indicating the details of your request.
You like our products and would like to offer them in your store? Contact us by email at firstname.lastname@example.org or by phone at 514-318-5478 and we will be happy to answer your questions!